Acceleration Centre, Business Analyst

A career in our Advisory Acceleration Centre is the natural extension of PwC's leading class global delivery capabilities. We provide premium, cost effective, high quality services that support process quality and delivery capability in support for client engagements.

Meaningful work you'll be a part of
As a Business Analyst, you'll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Responsibilities include but are not limited to:

• Transformation engagements focused on the evaluation of current state, identifying improvement opportunities, preparation of transformation business cases, and development of future state processes
• Contribution to requirements gathering efforts through focus groups, interviews, and joint application design (JAD) sessions (including workshop preparation and facilitation)
• Capturing, defining, documenting, and maintaining detailed process maps using various software (ex. MS Visio, Lucid charts)
• Capturing, defining, documenting, and maintaining detailed business driven requirements
• Contribution to capability modeling, maturity assessment, and service definition
• Proactively identify areas and opportunities for improvement within new or existing business processes
• Research, benchmarking, and environmental/desktop scan of relevant topics and industry standard practice and trends
• Managing or supporting various project management requirements such as risk identification and management, schedule management (incl. Monitoring dependencies and critical path), and stakeholder engagement
• Leveraging data to perform various analysis and monitor, measure, or define key performance indicators
• Supporting preparation of reports, dashboards, and communication for various project stakeholders and senior leadership and defining user stories, journey maps, and use cases

Experience and skills you'll use to solve
• Reliability Status Security Clearance is mandatory for all staff engaged on these assignments. Prior to applying, please review the Government of Canada website to ensure you meet the eligibility requirements to obtain this clearance. This will become a condition of your employment with PwC should you receive an offer from us
• Previous experience of performing quality reviews preferably in the domain of business analysis along with a degree or college diploma is required
• Completed or working towards a certification such as Certified Business Analyst Professional (CBAP), Professional in Business Analysis (PBA), Agile Analysis Certification (AAC), or similar
• Knowledge in business process improvement techniques and ability to understand business objectives , operating models, and processes is required
• Knowledge in project management disciplines and working knowledge of various project management tools (ex. MS Project)
• In depth experience with MS Office Suite of tools (ex. MS Word, Excel, PowerPoint, Visio) and google suite and extensive knowledge of data visualization tools such as Power BI, Tableau, Alteryx etc
• Experience with virtual team collaboration applications (ex. MS Teams, Google Meet, Mural, Asana, Jamboard etc.)
• Teamwork and collaboration with internal and external teams
• Good communication skills (both written and oral)
• The successful candidate requires fluency in English, in addition to French as they will be required to support or collaborate with English-speaking clients, colleagues and/or stakeholders during the course of their employment with PwC Canada
• A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives

Why you'll love PwC
We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more a bout our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.
We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.