Senior Consultant, MarTech Functional Resource

Job Type:Permanent
Work Model:Hybrid
Reference code:127295
Primary Location:Montreal, QC
All Available Locations:Montreal, QC

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.
By living our Purpose, we will make an impact that matters.

• Learn from deep subject matter experts through mentoring and on the job coaching
• Partner with clients to solve their most complex problems
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.

We are seeking a highly skilled MarTech Functional Resource who is fully bi-lingual (English / French) to join our team. As a MarTech Functional Resource, you will be responsible for providing thought leadership and supporting our marketing technology engagements. Your role will involve collaborating with cross-functional teams, managing projects, and providing technical support to drive our marketing efforts.

About the team

Join us at Deloitte Digital and seize the opportunity to work on impactful and transformative projects alongside industry leaders in Canada and across the globe. Our team of subject matter experts play a pivotal role in leveraging cutting-edge technologies to drive our client's strategies and deliver exceptional personalized experiences.

If you are passionate about making a real difference, thrive in a collaborative and innovative environment, and are eager to take your career to new heights, then this is the perfect opportunity for you. Let's redefine the future of marketing technology together.

Responsibilities:

• Collaborate with marketing, IT, and other teams to understand business requirements and translate them into technical specifications. Example: Work closely with the client's marketing team to define uses cases for implementing a new marketing automation platform in French-speaking markets. Translate these requirements into technical specifications for the IT team.
• Manage and implement marketing technology projects, including software integrations, upgrades, and migrations. Example: Lead the project of integrating a new CDP platform with an existing marketing automation platform, ensuring that the French language requirements are met and the data flows seamlessly between the two systems.
• Provide technical support and troubleshooting for marketing technology platforms, addressing any issues or bugs that arise. Example: Provide guidance during the testing phases to triage issues and ensure defects are addressed in a timely manner to ensure on-time launch of the solution.
• Stay up-to-date with industry trends and best practices in marketing technology, and make recommendations for improvements or optimizations. Example: Identify emerging technologies or new capacities across the marketing technology landscape that could enhance the marketing campaigns.
  

Requirements:

• Fluency in English and French is essential, both written and spoken, to effectively communicate with French-speaking stakeholders and manage marketingcampaigns. Example: Ability to create compelling presentations and technical documentation in English or French and communicate effectively with clients or partners.
• Strong technical background and experience working with marketing technology platforms, such as marketing automation, CRM, CMS, CDP, DAM, and/or marketing automation tools. Example: Certification on marketing automation platforms like Salesforce Marketing Cloud Engagement or Adobe AJO/AEM, and experience using these tools.
• Project management skills, including the ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines. Example: Successfully managed a project to implement a new marketing technology platform, coordinating with different teams and ensuring timely delivery.
• Analytical mindset and attention to detail to conduct data analysis and troubleshoot technical issues. Example: Ability to identify data inconsistencies in marketing systems and propose solutions to improve data accuracy.
• Experience developing materials to respond to proposals is an asset (e.g. RFP, RFI, Vendor of Records)
• Strong communication and interpersonal skills to collaborate with cross-functional teams and effectively communicate technical concepts to non-technical stakeholders. Example: Ability to explain complex technical concepts in a clear and concise manner to senior management.
• Knowledge of marketing strategies and tactics, and an understanding of how marketing technology can support and enhance these efforts. Example: Familiarity with lead nurturing campaigns, segmentation strategies, and personalization techniques using marketing automation platforms.
• Past experience working in consulting is an asset
  

Total Rewards

The salary range for this position is $72,000 - $138,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.
You shape how we make impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.
Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.
Have as many careers as you want.
We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative .
We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).
By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

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