Mobile Mortgage Specialist

Location(s): Kelowna
Job Type: Full Time
myWork Options: In-person, Hybrid
Background Screening Requirement:

Enhanced Criminal Record Check

Credit Check

Identity Verification

Employment Verification

References

Job Purpose
In this role as a Mobile Mortgage Specialist, you'll be empowered to forge your own path, blending the pursuit of residential mortgage business with the goal of building lasting member connections. As someone who thrives in an environment that values autonomy and connectivity, you'll appreciate the freedom that comes with setting up your office space at home and stepping out into the community to network and engage. You'll benefit from a comprehensive commission structure that rewards your initiative across a spectrum of products including mortgages, investments, Visa, and insurance, crafting a truly dynamic and rewarding career experience. Finally, you're a strong communicator who loves to meet new people and develop meaningful relationships to solve your client's financial needs.

Accountabilities

Establish and nurture ongoing relationships with prospective clients, providing customized mortgage consultation to address specific needs. Engage proactively with clients, offering support during the mortgage application process and schedule consistent follow-ups to guarantee their satisfaction. Coordinate with internal teams to address client inquiries and issues swiftly.

Keep abreast of industry regulatory changes and stay well-informed. Review mortgage applications to confirm they comply with underwriting standards and regulations. Accurately prepare and maintain records for regulatory audits and educate clients on the regulatory requirements affecting mortgage processes.

Offer expert advice on mortgage products, driving sales to surpass established targets. Employ strategic sales initiatives to attract new clients and present mortgage options persuasively during appointments. Adopt a consultative sales approach to address client needs effectively.

Identify and proactively reach out to potential clients using a variety of channels, including social media, to build a robust lead pipeline. Develop and implement lead sourcing strategies, attend industry events to network and uncover new opportunities, and analyze market trends to identify fresh avenues for lead generation.

Join local business and community groups to increase visibility and cultivate connections with prospective clients. Establish partnerships with real estate agents and builders to generate referral opportunities. Use online networking platforms to actively engage with clients and develop referral sources.

Skills & Qualifications

5+ years with strategic sales and networking

Knowledge of current residential mortgage products and services

Ability to analyze financial information and mortgage applications

Expertise in mortgage underwriting standards and regulations

Competency in using CRM software for client relationship management

Familiarity with digital marketing tools for lead generation

Proficiency in online networking platforms for community engagement

Experience coordinating with cross-functional internal teams

Track record of meeting or exceeding sales targets in the mortgage industry

History of successfully building and maintaining client relationships

Proven experience in developing personal networks to generate business opportunities

Demonstrated ability to innovate and implement successful lead generation strategies

Experience in creating and executing strategic sales plans in the financial sector

Evidence of strong community involvement with a focus on business development activities

Equity, Diversity & Inclusion at Coast Capital
Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital.

At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community.

We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact accessibility@coastcapitalsavings.com or call 778-391-5836. We will work with you to meet your needs.


Why join Coast Capital Savings?

Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities.

Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive.

A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership.

Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role.

Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle.

Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's.

Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits.

Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year.

An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards.

We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities.

Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice.

D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.